Patient Feedback

Kind staff,nice interior, wide range of lenses.

Extremely accommodating, professional and friendly staff and service at an affordable cost. Highly recommended.

The Croft and Graves team totally exceeded my expectations, a replacement pair of expensive frames supplied & fitted FOC, exceptional customer services guys, very many thanks & much appreciated

A very thorough and detailed eye exam provided by Nick at this smart, efficient and friendly practice.
Well worth passing your local high street chain to find this gem of excellence.

A few weeks ago during an eye test at Croft and Graves they identified a macular degeneration problem with my right eye and they then notified the NHS. With the help of Mr Croft and his staff I was given an appointment at the Royal Victoria Infirmary Newcastle Eye Hospital.

I attended the RVI last week and after various tests the Consultant confirmed Mr Croft’s diagnosis of wet macular degeneration which would eventually lead to loss of vision. On the Consultant’s recommendation I started a course of treatment immediately with an injection into the eye. The benefits of the injection are already apparent since I have noticed a reduction in the area affected by the macular degeneration.

Thanks to Mr Croft and his excellent friendly staff the problem in now being treated. The people of Corbridge are fortunate to have such a professional, friendly and caring optician.

Friendly and very professional opticians. There is a fantastic range of frames to choose from, and the 3 pairs of glasses I bought recently have much nicer frames and better quality lenses than the previous ones I had from spec savers. My eyes have been much more comfortable with the new glasses. It’s worth paying a little bit more for an infinitely better quality product and service.

Fantastic service again today, after my initial consultation and comprehensive eye examination last week my new glasses are ready for me to collect, it was great to meet Mrs Kath Richmond who explained and carried out the examination with total professionalism, also great to be well and truly looked after by Fay Leech who did a fantastic job when it came to fitting and selecting my new varifocal Lenses and frames.
A great team of totally professional people who are only to willing to see you through your journey from examination to final product.

Thank you for your excellent service as always, best opticians in the area, wouldn’t go anywhere else. Very pleased with my new glasses.

My family and I have always received excellent care and attention from the very friendly and highly professional staff.

I cannot speak highly enough of the customer care and service which I have received. Having been partially sighted in one eye since childhood, I am very particular in selecting quality products and I have found the range offered to be excellent at a realistic price. I would therefore have no hesitation in recommending Croft and Graves to anyone looking forward for professional optical care and services.

I cannot praise highly enough, both the standard of care and also the friendliness and professionalism of all the staff.

When it comes to eye care, I am confident that I and family are receiving the best advice available to us. At Croft and Graves you are greeted with a friendly local, personalised service. Annual monitoring of our eyes has shown us the importance of our regular eye examinations and follows up care with the excellent support staff also the fantastic new selection of frames on display is a real “eye-catcher!” I can safely say and SEE that my family’s eye care is in safe hands for the future. Thanks again.

I wish to relate a story which illustrates why you should use such an excellent service. My 92 year old father-in-law tried to save money by using a high street optician that gave free annual check-ups. Although they detected something wrong with his eyesight, nothing was done about it. The deterioration got so great that we made him go to Croft and Graves. They diagnosed macular degeneration. It had gone too far in one eye but in their prompt action in referring him to the RVI Eye Clinic, the degeneration in his left eye has been stabilised. If he had gone to Croft and Graves from the start, the sight might have been saved in both eyes. A strong reason to only go to the best where eyes are involved.

Best glasses I’ve ever had. I put them on and drove in them straight away (First time Varifocals).

I recently received my email reminder for my annual eye test from Croft and Graves and it made me reflect on how lucky we are to have such a fantastic opticians service in the village. Not only do they have friendly and efficient staff who are extremely helpful they also have the latest hi-tech equipment to provide a thorough examination. If I ever have any issues with my glasses I can simply pop in and they are sorted out with a smile every time. I have had my last pair for 5 years now and without the care and attention from the Croft and Graves team, I don’t think they would have been so long lasting at all. I am confident that the service I receive on every visit helps to maintain my eye health which is very important as I get older and I really feel privileged to have access to this in Corbridge. I really feel privileged to have access to this in Corbridge