Vacancies
Dispensing Optician Vacancy
Part time 3-4 days per week (minimum 26 – 33.5 hours per week)
(N.B. Late night - Wednesday 9am – 7:00 pm
and ½ day Saturday working every other Saturday)
The applicant must have experience working in an optical environment.
Flexibility is essential, for holiday or absence cover.
Starting Salary from £27k pro-rata (DOE) plus benefits
About us.
Croft and Graves Optometrists in an Independent Optical Practice situated in the beautiful village of Corbridge, Northumberland, situated just 35 minutes outside Newcastle, with a pleasant commute, against the traffic. The practice has established its reputation for high quality client care, is at the forefront of excellence in clinical eye care and the place to go for excellent eye wear. As we continue to grow, we are seeking a dedicated Dispensing Optician to join our team.
Job overview.
We believe in providing our clients with the best experience, so as our Dispensing Optician, you will ensure that our clients receive a unique, individualised experience giving them the best solutions for their visual needs and lifestyle; you will have longer appointment times to do this. Combining your technical expertise and passion for eyewear and styling, you possess excellent customer facing skills and know how to engage and build a great rapport with clients. You know how to make every client feel special, impressed, and delighted with the service that you deliver. You are an excellent communicator, a dynamic individual, enthusiastic, flexible and a great team player.
In return you get to work in a well-established business, and one that focuses on continuous improvement and is supportive of employees, alongside our other part-time Dispensing Optician, and our small, incredible team that make a difference in our clients’ lives. This could be your next move if you are looking for a new challenge, and/or to develop your career.
Key responsibilities.
- Eyewear dispensing –Guide clients through the frame and lens selection process, considering their preferences, budget, and prescription requirements, providing expert advice on frame styles, materials and lens options, and considering face shape and lifestyle preferences.
- Lens Selection – provide expert guidance on lens options, coatings, and materials, explaining the benefits, value, and features to clients.
- Frame Fitting – precisely measure and fit spectacles to ensure comfort and optimal visual performance.
- Prescription verification – verify prescription accuracy and ensure that eyewear orders meet the highest quality standards.
- Repairs and adjustments – perform spectacle repairs, adjustments, and maintenance services as needed, to enhance the longevity of eyewear.
- Stock management and frame buying – play a vital role in supporting the business in researching, sourcing, and buying eyewear, managing frame reps, and stock management including inventory management, ensuring a diverse selection of eyewear for clients.
- Professional development – stay up to date on the latest eyewear trends, lens technologies and industry trends and developments to support the business, your own professional and personal development and to provide informed recommendations to clients.
- Management support – supporting the Practice Manager in continuous improvement of the Dispensing role and/or delegated tasks.
- Other duties as outlined in the full Job Description.
Benefits.
- Salary from £27K pro-rata (DOE) up to £35k (with management experience)
- Discretionary Bonus scheme
- Statutory Pension scheme
- Professional fees paid.
- Staff and family discounts on eyewear, and eyecare
- No working on bank holidays or Sundays; just half day Saturdays, every fortnight.
- Opportunities for professional development
If you wish to discuss this role further, please call Nicolle on 07973171806. If you would like to apply, please submit your CV along with a cover letter detailing your relevant experience and why you believe you are a great fit for our business, and email to nicolle@croftandgraves.co.uk
This opportunity is available for a New Year 2024 start with us, although we may consider an earlier start date.
An Enhanced DBS check will be required for the successful candidate.
Croft & Graves Optometrists|Hill Street|Corbridge|
Northumberland|NE45 5AA
Tel: 01434 632289|
Practice main email: admin@croftandgraves.co.uk
Website: www.croftandgraves.co.uk
OPTICAL ASSISTANT VACANCY
Full-time: 37.5 hours per week; Part-time: minimum 23.5 hours per week
(Late evening every fortnight Wednesday & ½ day Saturday working 1 in 4 Saturdays.)
Flexibility is essential for holiday or absence cover.
Starting Salary £21k (DOE) and benefits
At Croft and Graves Optometrists, the client is at the heart of what we do. As an independent optical practice, we offer a unique, tailored experience to every client. We have grown our reputation for providing exceptional eye care, and the place to go for great eyewear.
We are seeking a dynamic, motivated, and customer-focused individual to join our front of house team as an Optical Assistant. You are the face of our business so you must be great with people! You understand what it means to deliver an exceptional customer experience, passionate, creative, and enthusiastic. You are a great team player, excellent communicator, IT literate, and articulate. Optical experience whilst desirable, is not essential as we will provide you with training to develop your skills.
You will be part of an incredible team, who are passionate about delivering an outstanding customer experience, as well as assisting with a range of administrative tasks. You will also have chance to develop your knowledge and skills in supporting our professional teams, helping our clients find the perfect eyewear, and providing guidance and advice, and where no two days are the same!
Completed application and supporting statement/cover letter can be emailed to Nicolle Croft at vipnews@croftandgraves.co.uk, post or drop in your application to our practice.
An Enhanced DBS check will be required for the successful candidate.
Closing date: November 17th 2023
Croft & Graves Optometrists|Hill Street|Corbridge|
Northumberland|NE45 5AA
Tel: 01434 632289|
Practice main email: admin@croftandgraves.co.uk
Website: www.croftandgraves.co.uk